SHIPPING RATES AND POLICIES
Giclee prints and posters will be rolled and shipped in heavy duty art tubes within 2 days of your order. All Shipments are via FedEx or UPS.

Original Paintings will be packed in art boxes, properly wrapped, and shipped via FedEx or UPS, usually within 3 days time. Shipping costs will be calculated at checkout and vary depending on the destination.

Shawn Mackey Fine Art provides in-transit insurance on all art work we ship to you. For returns you must pay for insurance.

RETURN POLICY
We offer a 15 day approval period, beginning the day the art work is delivered. If, for any reason, you are not happy with it, pack it up in its original packing and return it safely. Once it arrives in good condition, we will return the purchase price in full, minus only the packing and shipping costs you originally paid. You are responsible for the cost of return packing and shipping plus you must insure the art work for its full value. UPS does this at a very low price, about 35 cents per $100.

DAMAGED SHIPMENT POLICY
If an art work arrives damaged, please call or email us immediately as well as the shipper (UPS, FEDEX etc.) Usually, you will notice damage to the package first. Open the package while the delivery person is still there to see if there is damage to the contents. If there is, keep the box and all packaging because the shipper will send an inspector to determine if it was properly packaged, or if the damage resulted from their handling. In either case, our insurance, or the shipper will pay for the damaged piece, and you will receive a refund, or you may choose a replacement painting or art print at the same price. In the event that a returned art work arrives damaged, and you did not insure it in full, any costs to the gallery for repair or replacement will be deducted from your refund. If the art work is damaged beyond repair, you will not receive a refund. If the art was insured in full, you will receive your refund after the gallery has been reimbursed by insurance. If there is a difference between the original sale price and what the insurance pays, i.e. if the insurance pays less, that portion unpaid by insurance will be deducted from your refund. Be sure to pack up returned pieces well. Insurance will not cover art that is poorly packed. If necessary, take it to a packer and insure it in full.